Internet Explorer has Stopped Working is very common among many users. It is often not easy to pinpoint the exact cause of this problem.

Sometimes it may occur due to corrupt cache data or third-party browser extensions. This error stops you from using Internet Explorer. However, you can fix it with a few operations.

This guide will discuss what this problem is, its causes, and possible solutions to fix it.

What Causes this Internet Explorer Stopped Working Issue?

Even though there is no obvious reason why you may encounter this issue, there are several things that could trigger it. They include the following:

  • Low memory
  • Damaged system files
  • Third-party browser extensions
  • Corrupt cache data

How to Fix Internet Explorer Stopped Working

If your internet explorer has stopped working, there are several ways you could fix it. I have detailed the solutions you need below.

Solution 1 – Disabling content indexing

If you want your Internet Explorer to perform better, you will have to turn off content indexing. We will check out how to do this. If you encounter this Internet Explorer problem, you can follow the steps below to disable content indexing.

  • Step 1: – Open Internet Explorer file location. If you have an Internet Explorer shortcut on your Desktop, you should start from step 3. Before you start with all steps, you need to close Internet Explorer. 
  • Step 2: – Right-click on the Start menu and type internet explorer
  • Step 3: – Right-click to Internet Explorer and choose Open File Location.
  • Step 5: – Right-click on Internet Explorer and choose Properties
  • Step 6: – Under the General tab, click on Advanced and on Deselect. You need to allow this file to have contents indexed in addition to file properties. Click on OK
  • Step 7: – Click on Apply and then on OK. Run Internet Explorer and check if you have fixed the issue.

If disabling content indexing did not fix the issue, you need to move down to the next potential fix below.

Solution 2 – Disable third-party browser extensions

If you want to resolve Internet Explorer problems, one of the things you need to do is to disable third-party browser extensions. When you do this, you disable third-party tool bands and Browser Helper Objects. If you are facing this Internet Explorer or issue, you can disable third-party browser extensions by following the steps below.

  • Step 1: – Launch Internet Explorer
  • Step 2: – Go to Settings and then click on Internet options
  • Step 3: – Click on the Advanced tab and deselect Enable third-party browser extensions.
  • Step 4: – Click on Apply and then OK.
  • Step 5: – Restart your Internet Explorer and check if you have fixed the issue.

If disabling third-party browser extensions did not fix the issue, you need to move down to the next potential fix below.

Solution 3 – Reset security zones to default level

In this solution, you will reset security zones to default level. And I will show you how to do this. If you are facing this problem with your Internet Explorer, you can follow this guide to reset all zones to default level.

  • Step 1 – Run Internet Explorer
  • Step 2 – Navigate to Settings and choose Internet Options
  • Step 3: – Choose the Security tab. Click Reset all zones to default level
  • Step 4: – Click on Apply and then OK
  • Step 5: – Restart your Internet Explorer. Run Internet Explorer to see if you have fixed it.

If resetting security zones to default level did not fix the issue, you need to move down to the next potential fix below.

Solution 4 – Clear cached data in Internet Explorer

When temporary files or cached files are corrupted, this solution will solve your problem. I will show you how to clear cached data in Internet Explorer. If you are facing this Internet Explorer issue, you can follow the steps below to clear cached data.

  • Step 1: – Run Internet Explorer
  • Step 2: – Navigate to Settings
  • Step 3: – Choose Safety and then Delete Browsing History
  • Step 4: – Select all options and click on Delete
  • Step 5: – Restart your Internet Explorer
  • Step 6: – Run Internet Explorer and check if you have fixed the issue.

How do I Reset Internet Explorer?

Resetting internet explorer is one good way to fix this issue. You can do it by following the steps below.

  • Step 1: – Press the CTRL + SHIFT + ESC keys simultaneously. This operation will open up Task Manager. Alternatively, you can press the Windows Logo Key and  R simultaneously and type in taskmgr and click on OK. 
  • Step 2: – Access the list of the processes under the Processes tab, and find iexplore.exe. When you find it, right-click on it and select End Task. 
  • Step 3: – Now, press the Windows Logo Key and R simultaneously to open a Run dialogue box. Now, type in inetcpl.cpl and click on OK.
  • Step 4: – Go to the Advanced Tab, and click on Reset. Check the option that says Delete Personal Settings, and click on Reset again. Click on Apply/OK to close the Internet Properties dialog.
  • Step 5: – Now, check to see if Internet Explorer will open up. If not, then press the Windows logo key and R simultaneously. Type in inetcpl.cpl and click on OK. Access the Advanced tab, and check the option that says Use software rendering instead of GPU rendering.
  • Step 6: – Click on Apply/OK and check if you have fixed the issue with Internet Explorer. When you reset Internet Explorer, your bookmarks bar will disappear. To get it back, with Internet Explorer open, press the CTRL + SHIFT + B keys simultaneously. 

How do I Fix Internet Explorer Issues?

If all the solutions above did not work, you could try some more drastic solutions. I have listed a couple of these solutions below.

Solution 1 – Reinstall Adobe Flash Player, Java, and Silverlight

You can fix this Internet Explorer issue by reinstalling Adobe Flash Player, Starlight, and Java. If you have a Windows 10 operating system, Flash Player is integrated with Internet Explorer in Windows 10. If you have the previous version of the operating system, you will need to reinstall Adobe Flash Player.

I will show you how to reinstall Adobe Flash Player on Windows 7 Professional. The process for reinstalling Java and Silverlight is the same. The only difference is that you have to download Java and Silverlight from different websites. You can download Java on this website and Silverlight on this website. With that said, you can perform this solution by following the steps below.

  • Step 1: – Press the Windows logo key and R simultaneously to open a Run dialogue box. Type in appwiz.cpl in the dialogue box and press the Enter button on your keyboard to open Programs and features
  • Step 2: – Go to Adobe Flash Player 26 ActiveX and follow instructions to uninstall Adobe Flash Player 26 ActiveX. 
  • Step 3: – Now, restart your Windows and open Internet browser (Google Chrome or Mozilla Firefox). Then, visit Adobe’s website on this link.
  • Step 4: – In Step 1, select your operating system. In Step 2, select your browser.
  • Step 5: – Uncheck all offers under Optional offers and click on Download. Run Adobe Flash Player installation file
  • Step 6: – Click on Yes to confirm running the installation as Administrator. Under the Update Flash Player Preferences option, click on Allow Adobe to install updates (recommended). If you do not want Adobe to install updates automatically, you can choose another update option. Click on Finish
  • Step 7: – Restart your browser, run Internet Explorer, and check if you have fixed the issue.

Solution 2 – Configuring NVIDIA software

If you have an NVIDIA graphic card and NVIDIA software, the issue could be due to compatibility issues between NVIDIA and Internet Explorer. I will show you how to configure NVIDIA software and avoid compatibility issues with Internet Explorer.

  • Step 1: – Left click on the Start menu and type NVIDIA Control Panel. Open NVIDIA Control Panel
  • Step 2: – On the left side of windows, click on 3D Settings. Choose the Program Settings tab. 
  • Step 3: – Under Select, a program to continue, choose Microsoft Internet Explorer.
  • Step 4: – Under Select, the preferred graphics processor for this program choose the Integrated graphic.
  • Step 5: – Click on the Apply button at the bottom. 
  • Step 6: – Restart your Windows. Run Internet Explorer and see if you have fixed the issue.

Solution 3 – Disable UAC (User Account Control)

This solution may sound weird, too, but few users solved the problem with Internet Explorer by disabling User Account Control. I will show you how to disable User Account Control on Windows 10. If you are encountering this issue, you can follow the steps below to disable User Account Control.

  • Step 1: – Windows logo key and R simultaneously to open up a Run dialogue box.
  • Step 2: – Type control panel and press the Enter button to open Control Panel.
  • Step 3: – Sort icons by Category, locate User Accounts click on it.
  • Step 4: – Click on Change User Account Control Settings and choose Never Notify. Now, click on, OK.
  • Step 5: – Close Control Panel.
  • Step 6: – Restart your Windows and run Internet Explorer to see if you have fixed the issue.

Solution 4 – Uninstall security updates

You need to find out if Windows did some updates for the operating system or Internet Explorer. Suppose you do not know, we will show you how to check it. If Internet Explorer stopped working after your Windows or Internet Explorer did the update, then we found the protentional problem. There are two updates that can damage make a problem with Internet Explorer. They are KB3008923 and KB3013126.

KB3008923 is Security Update for Internet Explorer, and KB3013126 is a security update for Microsoft Windows. You can install them on the operating system from Windows Vista to Windows 10. If you are facing this issue, you can follow these steps to uninstall the update.

  • Step 1: – Press the Windows logo key and R simultaneously to open a Run dialogue box.
  • Step 2: – Type in appwiz.cpl and press the Enter button on your keyboard to open Programs and features.
  • Step 3: – On the left side, click on View installed updates. 
  • Step 4: – Navigate to KB3008923 and click on Uninstall.
  • Step 5: – Navigate to KB3013126 and click on Uninstall. 
  • Step 6: – Restart your Windows and run Internet Explorer to see if you have fixed the issue.

Solution 5 – Update Norton products with LiveUpdate

Suppose you are using some of the Norton products, you need to update them. To do that, you will have to download LiveUpdate from the Norton website. You can follow the steps below to perform this solution. 

  • Step 1: – Start your Norton product
  • Step 2: – In the main window, click on Security and then click on LiveUpdate
  • Step 3: – When Norton LiveUpdate is finished, click on OK
  • Step 4: – Run LiveUpdate until you see the message your Norton product has the latest protection updates.
  • Step 5: – Exit all the programs
  • Step 6: – Restart your Windows and run Internet Explorer to see if you have fixed the issue.

Conclusion

Sometimes you may notice that your internet explorer has stopped working. This problem may occur as a result of third-party browser extensions or bad cache data. You may fix it by disabling third-party browser extensions and clearing cache data. This guide has provided the solutions to fix this issue, and I believe you can now fix it.