ERR_INTERNET_DISCONNECTED is a common error that you may get while browsing the internet. It won’t allow the browser to make its way through to connect to the website you are trying to access.

Fortunately, this is a simple fix and there are 6 methods that we will provide you with to do so. We suggest using method 3 first, which is to uninstall your anti-virus software since this can be the main culprit.


Err_internet_disconnected is what you see when your access to the internet is restricted. It means that your browser can’t make a connection between the internet and the host. As a result of this, you can’t browse the internet.


There are many causes for the err_internet_disconnectederror, the main one being an anti-virus software on your PC. It’s meant to help your computer, but sometimes it can cause issues. Additionally, your internet connection could cause the error as well. Lastly, another known cause is your cookies and caches. These are all easily fixable.


Fixing the err_internet_disconnectederror is quite simple. Based on the reasons we mentioned above, there are a few methods that can help you out:

-Fix LAN settings

-Clear browsing data

-Reinstall anti-virus

-Remove WLAN profiles

-Flush DNS

-Change internet settings

Method 1: Fix LAN Settings

One of the most common reasons you may get the err_internet_disconnected is due to an automatic adjustment in your LAN settings within your computer. If you change these settings, you may be able to get your connection back up and running. Here’s how you can do this:

-Press Win + Xand select Control Panel

Select Internet Options

Go to Connectionsin the tab

-Click on LANsettings

Once there, uncheck all options and click OK

Method 2: Clear Browsing Data

Over time, your browser collects a lot of junk. Each time you visit a website, it saves the pictures and information to help it load quicker next time you visit it. This clutter can create an issue for your network connection, so you should clear the browsing data like this:


Type Chrome://historyin the address bar

-Click Clear browsing data

Check all boxes

-Select Clear browsing data

Restart Chrome


Press Ctrl + Shift + Del

-Click on Clear now

Restart Firefox

Method 3: Reinstall Anti-Virus

Since your anti-virus can be a culprit, you need to uninstall and reinstall it. Here’s how:

-Go to Control Panel

-Click on Programs & Feature

Click Uninstall a Program

Once uninstalled, check to see if the problem is solved.

If the problem was resolved, then you now know it was your anti-virus program after all. You can now reinstall it and choose to allow that particular website through.

Method 4: Remove WLAN Profiles

Another method you could try is to remove your WLAN profiles, which are your wireless profiles. Follow these steps:

-Hold Win + X

Right-click on Command Promptto run as administrator

-Once the command prompt is open, type netsh wlanto show profiles

-Type the following commands to remove all profiles:

netsh wlan delete profile name=(profile name) replace (Profile name) with the WLAN profile you want to remove and do not include the quotes.


Method 5: Flush DNS

Flushing your DNS is just like deleting your browser history, cache, and cookies. It’s simple and utilizes command prompt. Here’s what to do:

-Hit Win + Runto open the dialogue box

-Type cmdand hit enter

-Right-click on command prompt and choose to run as administrator

-When the command prompt opens, type ipconfig /flushdnsand hit enter (Make sure you put a space before the forward slash)

-Close the window and try to run the webpage again

Method 6: Change Internet Settings

You can fix the err_internet_disconnectederror code by changing some internet settings if you suspect this is the issue. This can be caused by a malware attack that you were not aware of. You can reset these settings by restoring the default proxy server settings:

-Click on Start

-Choose Control Panel

Click Internet Options

Click on the Connectionstab

-Select LAN Settings

Unmark the Proxy Serverbox

-Restart your computer and try the web again


When you have a poor internet connection, you will get the err_internet_disconnectederror. Sometimes it can be caused by malware, viruses, or a firewall/anti-virus program. Hopefully one of the methods above helped you out and you are bow surfing the web normally and without faults.