Cloud File Provider is Not Running Error can occur across many applications. For example, 7Zip, SharePoint, Adobe. However, this error occurs mostly in oneDrive. In this post, we will look at what is this error code, what causes it, and how to solve it.

This error has been encountered when trying to delete or move folders or files located inside the OneDrive folder. The error code is accompanied by the message: Cloud File Provider Is Not Working.

You might encounter this error when you have an up-to-date version of OneDrive. In most cases, the issue is reported to occur majorly on Windows 10.

If you’re currently searching for a fix for the Error 0x8007016A: The Cloud File provider is not running, this article will provide you with several different troubleshooting steps.

How To Fix Cloud File Provider Not Running

Down below, you’ll find a collection of potential fixes that other users in a similar situation have successfully used to resolve this issue and resume the normal functionality of OneDrive.

To ensure that you remain as efficient as possible, we encourage you to follow the methods in the order that they are presented and ignore those potential fixes that do not apply to your current situation. One of the methods below is bound to resolve the issue regardless of the culprit that’s causing it.

Solution 1:Updated your Windows 10 to the latest build.

Here’s a few steps enforcing WU to install every outstanding update on Windows 10:

Step 1: Click on your Windows key and R to open up a Run dialog box. Here, fill in ‘ms-settings: windows update’ inside the text box and then press Enter.
Step 2: Next, move over to the right-hand side of your Windows Update tab. Check for available Updates to inspect if there are any pending updates. 
Step 3: Once your new updates are identified, follow the on-screen prompts. There you can install every pending update. You might be prompted to restart this procedure, you can do that.
Step 4: With the updates installed, you can restart your computer once again. If this doesn’t fix the error, then you should opt for the next solution below.

Solution 2:Disable your File-On Demand

Here are a few steps on demanding File-On Demand from One Drive’s Settings and deleting the semi-synced file from the shared folder:

Step 1: Check if the main service of your One Drive is running. If not, restart your computer or press Windows key + R to open up a Run dialog box. 
Step 2: Next, fill in the ‘cmd” and select Enter to open up your Command Prompt window.
Step 3: Once in, type:


Step 4: Here, go to the bottom-right section of your screen and find your One Drive icon. You should right-click on it, then tap on the More icon and then click on Settings from the context menu.
Step 5: Inside your Microsoft One Drive properties, select the Settings tab, then scroll down to the Files On-Demand section. 
Step 6: Check your box associated with save space and download files as you begin using them. Then, opt to save the changes and wait for the One Drive service to reload.
Step 7: Tap on your One Drive taskbar icon, then click on Open folder from the newly appeared menu.
Step 8: Here, you should locate the folder that you’re encountering the issue with. When you find it, right-click on it and choose Delete.
Step 9: Now reload your computer to force your OS to fully restart the services and dependencies of One Drive.
Step 10: Once your next startup is complete, check if the issue has been resolved. You can do this by trying to move, delete or rename files inside the One Drive folder.

Still, having the error? See the next option below.

Solution 3:Resume your syncing process.

Here are a few steps on how you can resume One Drive syncing on Windows 10:

Step 1: Click on your Windows key and R to open up your Run dialog box. 
Step 2:  Fill in “cmd” and select Enter to open up your Command Prompt. Running CMD. This can be done from your Run box.
Step 3: Inside your Command prompt window, fill in:

“start %LOCALAPPDATA% \Microsoft\OneDrive\OneDrive.exe /client=Personal”

Step 4: The process should have started, so tap on your One drive taskbar icon. There, click on More from the newly appeared menu.
Step 5: Now, you should click on ‘Resume Syncing’ to resume the normal functionality of your One Drive. Wait patiently till it syncs the file freely.

With that, you should have troubleshot the error. If not, follow the next option I have for you.

Solution 4:Modify your power plan.

Here are a few steps on how you could modify the power plan on your Windows computer. This would ensure that your OS is not blocking the syncing feature of your OneDrive:

Step 1: Click on your Windows key + R to open up a Run dialog box. 
Step 2: Next, type “powercfg.cpl” into the text box before pressing Enter. That should open up your Power Options menu.
Step 3: The moment you get into the Power plan options, move over to the right-hand pane. There you can change your active power plan from Power Saver to Balanced or High Performance.
Step 4: Once your active power plan has been swapped, reload your computer. Check if the issue has been resolved, once your next startup sequence has been completed.

If the same 0x8007016A error is occurring, head down to the next method below.

Solution 5:Reset your One Drive

If you decide troubleshooting via this route, here are a few steps on performing a OneDrive reset:

Step 1: Click on your Windows key + R to open your Run dialog box. 
Step 2: Then type in the following command:

“%localappdata%\Microsoft\OneDrive\onedrive.exe /reset”

Step 3: A few seconds later, your OneDrive should be reset. 
Step 4: You can try restarting it automatically. You could also launch it manually by opening another Run dialog box and running the  command:


Step 5: Now delete, move or edit the previously corrupted file that was throwing the error 0x8007016A.

If the same error is still occurring, move down to the next method below.

Solution 6:Removing the glitched folder using Powershell

Here are a few steps on removing a glitched folder forcibly with an elevated Powershell window:

Step 1: Select your Windows key + R to open up your Run dialog box. 
Step 2: Next, type “PowerShell” into your text box and press Ctrl + Shift + Enter. That should open up an elevated Powershell window. 
Step 3: You should be prompted by the UAC (User Account Control) prompt. Click on Yes to grant administrative privileges to the Powershell window. Run the dialog: Powershell.
Step 4: Then click on Ctrl + Shift + Enter
Step 5: Next, type the following command: Remove-Item “OneDrive folder name” -Recurse –Force. Then select Enter to get rid of the Onedrive folder that is causing the issue.
Step 6: Once you’re done with the command, reload your computer.  Verify if the issue has been resolved at the next system startup.

If the Error 0x8007016A is still occurring, then send them a message. You can contact their support center.

Why is the Cloud File provider not running?

Having checked various user reports and their repair strategies. Well, it happens that several different culprits might lead to the apparition of this issue: 

Step 1:Bad Windows 10 update

A bad Windows 10 update could be responsible for this particular error. For some users, the security update ended up breaking your auto-syncing feature on OneDrive completely. If this scenario is the problem, you should be able to resolve the issue by installing the hotfix for the error.

Step 2:File on Demand is enabled

In some cases, the issue may seem to happen while your OneDrive’s File On-demand is enabled from your Settings menu. Affected users have resolved this issue by accessing the Settings options and disabling your File on Demand.

Step 3:Syncing is disabled for OneDrive 

A manual user intervention or a 3rd party utility that tried to conserve power may be responsible for the error.

It would end up disabling the syncing feature of your OneDrive. In this case, you may be able to resolve the issue by accessing your OneDrive’s settings and re-enabling the syncing feature.

Step 4:PowerPlan is limiting your syncing feature

Running your device on a conservative power plan can also be responsible for this problem on your laptop, notebook, or ultrabook. This has the potential of disabling your syncing feature completely. You should be able to resolve the issue by switching to a Balanced or High Performance-oriented power plan.

Step 5:Corrupted OneDrive files  

If a file was corrupted inside your OneDrive installation folder, this could be responsible for the apparition of this error code. You can solve the error after you reset the OneDrive application by running a CMD command.

Step 6:Glitched OneDrive folder

 A possible cause for this error could be that your Onedrive folder got stuck inside a semi-synced state. Several affected users have managed to resolve the issue either by using a Powershell command. It removes the folder forcibly or by performing a repair install.


The cloud file provider of your Microsoft system may not be running. This is caused by a whole lot of issues. From a bad window update down to a corrupted file. However, you can fix them using the solutions I provided. You could also send Microsoft a report on the issue.