When trying to access the Twitch App from your Xbox One console, you’re likely to encounter the 995f9a12 Error code. This particular error can make your experience while using your Xbox One unpleasant. Therefore, I will be showing you a couple of troubleshooting tips to help you clear the Error code 995f9a12.
- 1 What is the 995f9a12 Twitch Error Code?
- 2 What Causes this 995f9a12 Twitch Error Code?
- 3 How To Fix The 995f9a12 Twitch Error code
- 4 Conclusion
What is the 995f9a12 Twitch Error Code?
Most times Xbox One users have reported that the 995f9a12 Twitch Error Code keeps appearing on their screen. This error sometimes occurs when you change your display name on the twitch app.
The message reads; “Something went wrong. We’re so sorry; something unexpected happened. 995F9A12”
This particular error is specific to Xbox one. Once this message appears on your screen, you need to fix the error as soon as possible.
What Causes this 995f9a12 Twitch Error Code?
The 995f9a12 Twitch Error code is a temporary issue that occurs when the stream key that is currently assigned to your twitch account is inconsistent. When accessing the Xbox One Twitch App, it requires the stream key by default even when you do not want to stream.
However, automatically assigned stream keys to tend to break, therefore leading to the 995f9a12 Twitch Error Code. Nonetheless, you can fix the error code with a few solutions and I have detailed them for you in the next section.
How To Fix The 995f9a12 Twitch Error code
Fortunately, fixing your Xbox doesn’t require the in-depth skills. Once you have a basic understanding of the internet and your consoles, you’re good to go. So, here are some solutions to help you get your console running again.
Solution 1- Reset the Twitch Stream Key
Every Xbox One Twitch App user requires a unique stream key to be able to stream with the Twitch platform. This stream key can be seen on your dashboard.
When this stream keys are automatically assigned, they tend to break, thereby triggering the 995f9a12 error code. This issue can be resolved by resetting the Stream key by accessing the Twitch official website. After doing this, you can now sign back into the Xbox One twitch error and resolve the issue.
The following steps will guide you on how to reset your Twitch Stream key from the official Twitch website:
Using your laptop, computer, or mobile device, open the Twitch website. Don’t use the default Xbox One browser.
Sign in on the website with the same Twitch account that you’re trying to use on your Xbox One console.
After signing in successfully, click on your account icon at the top right corner of your screen. Then click on settings.
In the settings menu, go to the horizontal menu and click on the Chanel and Video tab.
Inside the Channel settings menu, click on Stream key & preferences menu, look for the Primary Stream key entry and click on the Reset button.
After resetting the stream key, the change will be propagated in a few minutes.
Go back to your Xbox One console and sign in with your Twitch app again to check if the problem is resolved.
If the 995f9a12 twitch error code is still there, move down to the next potential solution below.
Solution 2 – Re-establish Xbox One Connection
You can also fix the 995f9a12 Error code by disconnecting the Xbox One integration from the connections tab and reconnecting again. You can do this by signing into your Twitch account from your PC/Mac. This operation is effective if the error is caused by some kind of cache issue.
The following steps will guide you on how to disconnect the Xbox One connection:
Open the official Twitch website on your PC or Mac
Sign in with the Twitch account associated with your Xbox One console. Find your account icon on the top right section of your screen, click on it, and choose Settings from the newly appeared menu.
In the settings menu, click on the connections tab
In the connections tab, scroll through the list of services associated with your twitch account, find the entry associated with your Xbox One and click on the Disconnect button.
Now return to your Xbox One twitch app and reconnect again. The error should be cleared by now.
If the 995f9a12 Error code is still there, move down to the next potential solution below.
Solution 3: Clear the Alternate MAC Address
An improper alternate MAC address can also cause the 995f9a12 error code. If you are the kind of person that frequently switches from Wi-Fi to Ethernet connections, you’re likely going to encounter this error code.
Fortunately, you can fix this error by cleaning the alternate MAC address, and you can do this from the network menu. This works for users that are using an ISP that is providing a dynamic IP.
The following steps will guide you on how to clear the alternate MAC address on your Xbox One:
Switch on your Xbox and press the Xbox button on your controller, click on the Settings icon from the newly appeared menu. Click on All settings.
In the settings menu, click on the Network Settings tab.
Access the Advanced Settings menu.
In the advanced settings menu, select the alternate MAC address from the available options. Click on the Clear button, and choose the Restart button to apply the changes.
Once you’re done with this operation, go back to your Xbox One Twitch App and sign in to see if the problem is resolved.
If the 995f9a12 Error code is still not fixed, move down to the next potential solution below.
Solution 4: Perform a Power Cycle Procedure
The 995f9a12 Error code can also be caused by a firmware or software glitch. In this case, you can fix it by performing a power cycle procedure. This operation eliminates most of the issues that might be caused by corrupted cached data by completely draining the power capacitors.
The following steps will guide you on how to perform a power-cycling procedure on your Xbox One:
Press and hold on the power button on your Xbox One console for about 10 seconds until it shuts down completely.
You can also unplug the power cable from the power outlet. This is to make sure that the power capacitors are fully charged.
Plug the power cable back in and turn it on. You’ll see an initial startup animation. This confirms that your power cycle procedure was successful.
Access the Twitch app again to see if the 995f9a12 Error is fixed.
Finally, the 995f9a12 Twitch Error code is a common problem faced by Xbox One console users. This problem is almost as easy to fix as they come. With the detailed steps listed in this article, I believe you can comfortably fix them.